Report a Repair
***UPDATE*** WE ARE NOW OPERATING EMERGENCY REPAIRS ONLY DUE TO THE ONGOING COVID-19 CRISIS. WE ARE ONLY ENTERING TENANTED PROPERTIES FOR EMERGENCY WORKS ONLY.
Is something not working quite the way that it should? If your heating or hot water is not working please check the video below as your boiler may need re-pressurising. If there is anything else please fill out our repair form below and we’ll have someone come round to take a look and help sort it out. If the repair is out of hours (After 6pm and Weekends) or an emergency you can call our 24 Hr emergency callout line on 07496 152072.
Once submitted we’ll send you a confirmation of receipt of the repair request by email. Then our repair coordinator will send you a target date by email when someone from Unicom will attend and rectify issue. We do aim to attend and resolve most repair requests within 48 hours.
If your heating/hot water is not working please see the video below of how to check if your boiler is working correctly. Changing of light bulbs and boiler top-ups are considered the responsibility of the tenant. These jobs are easy to carry out yourself and to help you we have some links here to show you how:
All fields are required.